About us

Our Policy


  • 1. Our products contain no artificial colours, additives, chemical preservatives or unnatural occurring sulfites.
  • 2. Our products contain no white sugar or other artificial sweetener.
  • 3. We privilege products from organic farming that have been certified by an independent and recognized organization.
  • 4. Our vegetable oils derive, whenever possible, from organic farming and are mechanically pressed without adding chemicals. They are not bleached, refined or deodorized.
  • 5. The flour that we sell comes from whole grains, whole wheat and whenever possible from organic farming without being chemically bleached.
  • 6. We do not consciously sell any cosmetic products that would have been tested on animals. Our cosmetic products contain no animal fat, and no synthetic fragrances.
  • 7. We do not sell any irradiated food.


Merchandise may be returned for exchange or refund within 30 days of purchase with the receipt and loyalty program membership card (if applicable). All purchases including, free items, promotional items or bonus packs, must be returned intact with all related items obtained at the time of purchase.

Refunds will be processed, and funds reversed using the same payment method as the initial purchase. All TAUTALE points related to the returned product will be debited from the account associated to the purchase.

Some cosmetics and body care products may not be returned for hygienic reasons, especially when unsealed. All sales are final on: gift cards, books, CD’s, DVD’s, sanitary products and final sales items.

For further information, contact our in-store management team.